Consumer Testimonials

“My pleasure to express our satisfaction on the use of Universal Pack Machines over the last decade.

The Machines are reliable, robust, user friendly and easy to maintain. Our Operational staff is very much satisfied with the performance and quality output.  We hope to get going along with Universal Pack in the future as well.”

Hasan Kazmi

Colgate Palmolive
General Manager Project

“We have been using the machine for several years. It has been a pleasure to source equipment from Universal Pack. The machine supplied was perfect for the desired requirements. We have had no negative issues with the machine to date and we are very much satisfied with the machine built and performance. Universal Pack’s team is professional, reliable and efficient. We are very happy with the service & products we received from Universal Pack.”

Amin Nizar

Searle
Head of Engineering & Projects

“Purchasing a Universal machine was one of the best decisions we’ve ever made.

It not only tripled our sachet output, but it reduced our error rate and increased employee morale. Their customer service is top notch! On Christmas eve, we experienced an issue and their techs were responsive at 8pm CET.  We were back up and running in less than 30 mins. Now THAT’s customer service!”

Scott Kleven

Beneficial Insectary
COO

“With the purchase of the first Universal Pack machinery, we have started a solid collaboration that we hope will last for long. We appreciated the friendliness and attention with which the team has maintained relations with us. In addition, the quality and flexibility of Universal Pack machines are some remarkable features. We are happy we made the right choice.”

Dr. Nicola Refrigeri

La Sorgente del Benessere
Technical Director

“Straight to the point, with few frills, I can serenely confirm that for years we have Universal Pack machines that demonstrate reliability as well as their customer-oriented service.” 

Maurizio Bocchi

Natural Way Laboratories
General Manager