Who We Are

Between tradition and innovation

Universal Pack is constantly growing year by year, but its roots are anchored in the last century when history began. For this reason, we believe that the mix between tradition and innovation is the best recipe to meet your needs.

The company was founded in 1965. By that time the founder Gino Donati had already designed and built his first sachet machine in the ‘50s. Throughout these years, Universal Pack’s packaging machines have been recognized worldwide for their essential characteristics: precision, accuracy, flexibility, reliability, durability and efficiency.

Despite almost 60 years of experience, Universal Pack team is nowadays younger because of the generational turnover. As this could be a tricky topic to face for small and medium enterprises we are overcoming it by flanking our junior engineers with our senior engineers. Continuity and consistency lie at the core of the company to continuously guarantee high standards in terms of quality.

We’ll guide you in the selection of your packaging machine: our range includes entry level machines as well as high-speed machinery and complete automated lines.

Full In-House Manufacturing

Unlike many other companies, we pride ourselves on being true builders. We design, build, and manufacture over 80 % of our machines components in-house. This ensures complete control over the manufacturing process and guarantees the highest standards of craftsmanship.

We adhere to strict international standards and regulations in our manufacturing processes. By meeting these stringent requirements, we ensure that our machines are safe, reliable, and compliant with industry norms.

Customized Solutions

We understand that every customer has unique requirements. That’s why we offer customization options to tailor our machines to your specific needs. We work closely with you to ensure that our machines seamlessly integrate into your existing production lines, maximizing efficiency and productivity. Universal Pack is always by your side during your customer journey. When you choose our machines and lines, you are also embracing our core values: quality, flexibility, innovation. We build every packaging machine with high-quality materials and precision finishing, which need to overcome several tests and a careful selection, according to GMP standards.

Our sales team, packed with highly-experienced engineers, will listen carefully to your needs and project requirements, in order to identify the most suitable solution.

Are you starting a business? Our entry level machines are the right choice if you are going to start a new business. You can rely on our highly-experienced team, that will guide you in buying your first packaging machine.

Are you a contract manufacturer? You can rely on our compact and flexible all-in-one solutions. These machines allow you to choose multiple sachet or stick pack formats, in which you can dose powders, granules, viscous and liquid products.

Are you a small or medium enterprise? Great, because we can boost your business and productivity with our state-of-the-art solutions designed together with the biggest and most innovative companies. Shared experience is continuous improvement!

Are you a big company in numbers?  We have been constantly working with the greatest companies of the food, pharmaceutical, nutraceutical, cosmetic and chemical sectors. These companies push us to the limit in terms of innovation and custom-built solutions.

Certified quality

Quality is at the forefront of everything we do. From the initial design stage to the final product, we conduct rigorous quality controls at every step. Our commitment to quality assurance means that you can trust in the reliability, durability, and performance of our machines. Universal Pack is ISO 9001 certified, which ensures high quality in the production process, the choice of materials, the organization of internal work, the careful selection of qualified suppliers and the pursuit of constant development and continuous improvement, in order to provide customers with guaranteed reliability of products and services.

 Quality in Universal Pack

Universal Pack also obtained ISO 45001 certification, to ensure adequate control on the safety and health of workers, in addition to compliance with mandatory standards.

 Health and Safety in Universal Pack

A clear synonym for certified quality.

After-sales

Machines are nothing without services. For this reason, Universal Pack develops customized service programs, including on-site and remote support, to guarantee the highest efficiency possible of your packaging machine by reducing downtimes.

Following the path of digitalization and servitization of the industry 4.0, we install specific software for:

• Scheduling and controlling maintenance plans;
• Viewing 3D models of spare parts and single components of your machine;
• Remote support;
• Performance monitoring and risk management.

Research & Development

Our in-house design team stays at the cutting edge of packaging technology. We continually invest in research and development to bring you innovative solutions that enhance productivity, efficiency, and versatility in your packaging processes. Besides, thanks to our Laboratory we can reinforce our scientific approach to streamline engineering operations and guarantee the best solution for your product and laminate. The machinability of your laminate will be tested on our stock machines, while your product will be tested on our dedicated dosing systems. Moreover, we can also help you in launching new products, accelerating the development process thanks to the tests run in our laboratory. Are you curious?

Sustainability

Universal Pack has been undertaking several initiatives to improve its sustainability standards on 3 issues:

• Corporate;
• Machine;
• Laminate;

Some of the sustainable activities started by Universal Pack are:

• Waste sorting;
• The whole building (including workshops) powered by renewable solar energy;
• Water savings;
• Constant control of sustainable patterns of all the partners in the supply chain;
• Reduction of energy consumption;
• Machine consumption optimization and control;
• Machinability of compostable and recyclable laminates, developed in collaboration with global laminate suppliers, considering our customers’ needs.